Delivery Information

Conditions of Delivery for your Order

1. Who is your dealer ?

By purchasing goods on this site you will get in contract with


Giseke GmbH & Co. KG
Pankstrasse 8-10
D- 13127 Berlin / Germany

2. How to order ?

Placing online orders :
By using the shopping cart you can place your order from a large selection of products offered.

Please specify the quantity for each item selected.

The shopping cart automatically calculates the total order value.

Sending your online order :
Once you have added your products to the shopping cart you can simply click the “To order” button to place your order. Alternatively you can click at any time on the “Order” link on left menu bar.

In the Order information input form you will be required to enter all necessary details such as invoice and delivery address as well as the selected payment method. To allow processing of the order it is important that all details are complete and accurate. Orders are accepted subject to our Terms and Conditions only (please also refer to

Once the order is submitted (“Send order” button) and if received on our order entry system you will receive a confirmation by stating the approximate delivery time. Please also refer to -> “Product availability”.

3. Product Availability
Products are available subject to them being in stock. If upon receipt of your order the product(s) ordered is (are) not (no more) available we are entitled to either offer a substitute product of adequate price / quality level or to cancel the order. Payments already made and received by will be refunded on an asap basis.

4. Price Information
If due to an error or omission the price published for the goods on is wrong or has been changed we reserve the right to make adjustments accordingly (correction). has the right to inform you of the correct price and give you an opportunity to either re-confirm or cancel the order. Alternatively has the right to cancel the order.


All prices published on are inclusive of VAT in British Pounds Sterling excluding shipping charges.

5. Payment options

Payment on order option :
To pay your order you can select from different payment methods such as credit card etc. Your order will be shipped once we have received payment.

Post-delivery payment option :
We do reserve the right to registered returning customers to allow payment within 14 days of shipping (special conditions apply).


6. Delivery is in particular aiming to process delivery as soon it is possible. If in stock the product ordered usually will be dispatched within 24hrs on a working day. The average shipping delay is 2-5 working days (indicative, non-guaranteed delay).Orders with products partly not available will be shipped on our charges as soon as they are in stock again (post delivery).

7. Ownership of goods delivered
Products shipped / delivered remain in possession of until payment of the full order value has been received by

8. Revocation/ Returns will provide a full refund (excluding delivery charges) if the product you have selected is found to be unsuitable within 7 working days following delivery. Please contact our customer services department for a return authorisation code on fax 07050 687-201 or via email The return authorisation code must be labelled on the product you are returning. Items received without authorisation will be returned directly. Refund of the product will be accepted provided it is returned in its original box, in 'as new' and unmarked condition complete with all packaging and /or accessories supplied.

You shall not be entitled to a refund or replacement of damaged goods -but you could be requested for compensation- if the defect arises because you fail to follow the manufacturers instructions as to use, installation, commissioning or maintenance of the goods, or you alter or repair such goods without our written consent.

9. Data protection will raise, process, safe and use the data you provided to fulfil your order. Further on data will be used on an exclusive basis for the own purpose of sales, marketing and personalised offers. Data may be passed on the business partners. If in disagreement you have the right at any time to deny to this statement by writing an email to

10. Return and waste disposal
In accordance with the enactment (BGBI 1998/I/20 from 2.4.1998) end consumers are required to return used batteries and rechargeable batteries to the retailer respectively to dispose these items at collecting points for used batteries. As of Oct 1 st 1998 it is prohibited to dispose used batteries and rechargeable batteries in conventional garbage (home etc). Used batteries and rechargeable batteries can be sent back to or they can be disposed at local retailers respectively at collecting points.

11. Term and conditions
The Terms and Conditions (Ts & Cs) of do apply..



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  • Alex L.:good bargain with swift & efficient service!

  • Chris G.:Good service

  • Alexander L.:Super!

  • Timo J.:Nice and easy

  • Phill W.:Thank You.Good quality Good Price.

  • John J.:Many thanks for the battery, however it is the wrong size for my lumix camera model dmc-tz5. The correct battery is CGA-S007A (MH27866 3.7V 1000mah. Can you help? tks jtw

  • Walt D.:Good service, cheap batteries and fast delivery ...

  • John J.:Good contact with customer service, amazing prices, fast delivery !

  • Berri R.:Fast delivery and great item... pleasure to do business with!